Communication, Gratitude, and an Ah-Ha Moment!

I have a special message to share with you that is pretty near and dear to my heart. My sister gave me a gift quite a while ago, and it has this famous quote by Maya Angelou on it: “People will forget what you said. People will forget what you did. But people will never […]

Communication: A Good Business Practice

Service providers have two main jobs in my mind: pleasing the customer and performing the best possible service. A key element to doing these two jobs well is solid communication skills – the ability to communicate your service (what can be expected, not overselling, etc.) and communicate effectively with the client so they are well […]